Introduction
Right now, many job seekers are looking for stability, skills, and a clear path into the formal workforce.
Because of that, this Claims Learnership offers a real chance to build a career while earning a monthly income.
Most importantly, this opportunity opens doors even if you have no prior experience.
Why This Matters Now
At present, the insurance and financial services sector continues to grow across South Africa and globally.
As a result, trained claims professionals are in high demand.
Therefore, enrolling in a Claims Learnership now helps you gain job-ready skills while improving your employability.
In addition, learnerships align well with government jobs with benefits, which many candidates actively seek.
Furthermore, claims administration skills remain transferable.
Because of this, graduates can work in South Africa, the USA, Canada, the United Kingdom, Australia, and Germany.
Consequently, this opportunity supports both local employment and international career mobility.
About the Claims Learnership
The Claims Learnership at MPloy Global Resourcing focuses on short-term insurance claims handling.
During the programme, learners are trained to process claims within delegated authority.
At the same time, they ensure compliance with insurance regulations and internal company policies.
Moreover, learners develop strong customer service skills.
Because accuracy matters, the role also emphasizes cost control and proper documentation.
Overall, this learnership prepares participants for long-term careers in claims administration and insurance operations.
Employer Details
Company Name: MPloy Global Resourcing
Location: Sandton, Johannesburg
Street Address: Katherine Street
Postal Code: 2196
Employment Type: Learnership / Entry-Level
Industry: Short-Term Insurance and Financial Services
Estimated Salary and Stipend
Learners receive an estimated monthly stipend of R12,500.
This amount supports daily living costs while skills are developed.
In addition, the stipend aligns with entry-level government jobs with benefits in the financial sector.
Duties and Responsibilities
Administration and Claims Processing
First, learners register new claims on the internal system.
Then, payments are loaded and authorised according to policy rules.
After that, claims documentation is examined and validated carefully.
In addition, claims are adjusted to match company policy cover.
Because accuracy is essential, supporting documents for claim amounts are verified.
Furthermore, calculations are checked to ensure correctness.
Learners also maintain document diaries on the IMS system.
At the same time, reserves are updated in line with reserving policies.
Therefore, outstanding proof of quantum is followed up regularly.
Decision-Making and Claims Settlement
Learners analyse claims exposure using proper judgment.
As a result, suitable settlement decisions are made within delegated authority.
Once verification is complete, claims are approved accordingly.
However, complex or disputed claims are escalated to a Supervisor.
This ensures that compliance and fairness are always maintained.
Communication and Customer Service
Learners update system notes frequently.
Therefore, claim statuses remain accurate and current.
In addition, underwriting teams are informed of policy gaps or missing documents.
Customer enquiries are handled promptly.
Because service quality matters, responses align with company standards.
Agency and Broker Liaison
Learners negotiate claim settlements where required.
They also liaise with brokers and agent companies regularly.
As a result, all stakeholders stay informed throughout the claims process.
Ad Hoc Duties
From time to time, reasonable tasks assigned by the Line Manager are completed.
This helps learners gain broader workplace exposure.
Who Qualifies
This Claims Learnership is open to entry-level candidates.
Importantly, no previous experience or qualifications are required.
Therefore, school leavers and unemployed youth are encouraged to apply online.
Minimum Requirements
Although experience is not required, applicants should:
- Be willing to learn and follow procedures
- Have basic computer literacy
- Communicate clearly in English
- Show attention to detail
- Demonstrate professional behaviour
Benefits of Working Here
Firstly, learners gain practical workplace experience.
Secondly, they receive structured training in claims administration.
In addition, exposure to the insurance industry improves long-term employability.
Moreover, the learnership supports entry into government jobs with benefits and private sector roles.
As a result, learners build a strong foundation for future growth.
Career Growth Opportunities
After completion, learners may qualify for roles such as:
- Claims Administrator
- Junior Claims Assessor
- Insurance Operations Assistant
- Customer Service Consultant
Over time, progression into supervisory or specialist claims roles becomes possible.
How to Apply (Official Application Link)
Applications must be submitted online through the official platform.
To apply online, click the button below and complete the application form.
Tips for a Successful Application
Firstly, ensure all personal details are correct.
Secondly, upload a clear and updated CV.
In addition, read the job description carefully before submitting.
Finally, apply early to avoid missing deadlines.
Important Warnings
- Do not pay any fees to apply.
- Only use the official application link provided.
- False information may lead to disqualification.
Frequently Asked Questions (FAQ)
Is this a permanent job?
No. This is a learnership. However, it improves chances of future employment.
Do I need experience?
No. This programme accepts candidates with no experience.
Is the stipend guaranteed?
Yes. Approved learners receive a monthly stipend.
Can international applicants apply?
The skills are globally relevant. However, eligibility depends on local work regulations.
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